At Embrace, accessible from www.embracecomfort.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Embrace and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Embrace. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Embrace follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Embrace uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Embrace.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Embrace, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Embrace has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Embrace’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Embrace does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Privacy Policy

Embrace Comfort (“we,” “our,” or “us”) operates the Embrace Comfort mobile application (the “App”). We are committed to protecting your privacy and ensuring a secure experience.

This Privacy Policy explains how we collect, use, and safeguard user data when you use our App and our associated services on embracecomfort.com.

1. Information We Collect


To provide our health tracking and lifestyle services, we process data that you choose to provide or that is automatically generated during app usage.

A. Personal and Health Information (User-Provided)

Because Embrace Comfort tracks personal cycle trends and symptom history, you may choose to input sensitive personal information, including:

  • Menstrual cycle dates and duration.

  • Contact details, such as your email address, if you register for an account or contact our support team.

B. Automatically Collected Data & Device Identifiers

For performance, troubleshooting, and basic app functionality, the App may automatically log:

  • Device or Other IDs: Unique identifiers assigned to your phone (such as Android ID or advertising ID).

  • App Information and Performance: Crash logs, diagnostics, and app load times to help us keep things running smoothly.

2. How We Use Your Information


We process your data strictly to deliver and improve our services, specifically to:

  • Calculate, predict, and log your menstrual cycles.

  • Manage user accounts and provide promotions or support related to our ecosystem.

  • Diagnose technical bugs and maintain the overall security of the App.

Our Health Data Promise: We treat your health inputs as highly sensitive. This data is used solely to generate your personal charts and history. We do not sell your health information to third-party data brokers or use it for cross-site behavioral advertising.

3. Data Sharing and Third-Party Disclosures


We do not sell, rent, or trade your personal health data to third parties.

We may share minimal, non-sensitive technical data with trusted service providers to keep the App operational:

  • Analytics Partners: Tools like Google Analytics for Firebase to monitor general user engagement trends and crash reporting.

  • Hosting Providers: Secure cloud infrastructure used to back up your encrypted account profile if you choose to sync your data.

4. Security and Data Retention


We use industry-standard technical safeguards to protect your personal information against unauthorized access, loss, or misuse.

We retain your personal and health data for as long as your account remains active or as needed to provide you with your historic health charts.

5. Your Rights: Access and Data Deletion


You retain full control over the personal information stored in Embrace Comfort.

How to Delete Your Account and Data:

In strict compliance with Google Play Store rules, you can completely erase your account and all associated health metrics at any time:

  1. In-App Deletion: Open the app, go to your Profile/Settings menu, and select the “Delete Account” option.

  2. Web/Email Request: Send a formal data removal request directly to our team at contact@embracecomfort.com.

Once requested, we will delete your records from our live databases within standard regulatory timelines.

6. Children’s Privacy


Embrace Comfort is intended for individuals who can legally consent to the processing of health data in their respective regions (typically ages 13 and older). We do not knowingly collect personal details from children under these age thresholds. If we discover a minor has provided us with unauthorized information, we will remove it immediately.

7. Changes to This Privacy Policy


We may update our Privacy Policy from time to time. Any changes will become effective immediately upon posting the updated text within this document. We encourage you to review this policy periodically to stay informed.

8. Contact Us


If you have questions, concerns, or deletion requests regarding this Privacy Policy, please reach out to us at:

Embrace Comfort

Website: embracecomfort.com

Email: contact@embracecomfort.com

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